We will endeavor to ship your orders in a timely manner.
All orders received Monday-Friday are shipped within 24 hours upon clearance of payment unless contacted otherwise. Please note: Weekend orders are processed on the following Monday.
Please note: delivery times can vary depending on your location. This is a rough guide and exceptions may apply in certain circumstances. Melbourne Metro: Overnight. Other state (Metro and Country) 2 to 5 business days (depending on location).
1. What couriers do we use?
Direct Freight Express - (boxes only) more info can be found on https://www.directfreight.com.au
Star Track Express - (boxes and satchels) more info can be found on https://startrack.com.au/
Australia Post - (satchels only), more info can be found on https://auspost.com.au/
2. How much is charged for delivery?
Delivery fee is based on weight and dimension of parcel/carton and location.
Regardless of which courier used, a tracking number will always be provided upon request.